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Compare rates on long distance and cell phones

Tags: cell phone, compare, compare long distance, comparison, internet phone, long distance, longdistanceus, phone service, sprint, Verizon, voip, vonage

The following is a sponsored review of a site which allows you to compare long distance phone service from multiple different carriers.

If you’re looking for the best deal in long distance phone service, LongDistanceUS is a good place to start. The major companies’ plans are all laid out in order from least to most expensive per minute, and things like monthly fees, minimum usage, and customer service call wait time are listed for each company.

Of all the features listed, the average call wait time for customer service was the most significant in my mind, since something like ‘Excellent’ customer service is a relative term. It’s also nice to see the sometimes ‘hidden’ charges like monthly fees listed right alongside the per-minute pricing, so that you can easily evaluate the plans in their entirety.

LongDistanceUS.com also offers similar comparisons for cell phones, internet phones, calling cards, local service, and business long distance. Their selection of providers is pretty extensive for all categories. For example, the listings for VoIP phone companies goes well beyond just Vonage, with about 10 different providers listed for comparison purposes.

You can also plug in your zip code for a listing of plans available in your area, as some of the carriers may not be nationwide. The site also offers helpful information, such as how to switch long distance service, and has a few FAQ pages covering commonly asked questions about long distance service from companies other than the Verizons and Sprints of the communications world.

Of course, one caveat should be noted here. While the site does claim to be ‘unbiased’ in its listings of the different phone companies, there doesn’t seem to be any areas for user / customer feedback on the different providers. While it’s highly likely that all the information on LongDistanceUS is actually unbiased, there is no way to prove that customer service call times for certain companies were ’skewed’ by calling them at peak times, or other such tactics. If someone from LongDistanceUS would care to comment and satisfactorily explain the methodology employed to make determinations of service quality, and other specifics about the site’s rating system, I would be completely sold on this site. As it is, I would definitely use it as a starting point for finding a phone company.

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