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	<title>neverblog.net &#187; install epo agent windows vista</title>
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	<description>once more unto the breach...</description>
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		<title>Managing college helpdesks: A new approach</title>
		<link>http://neverblog.net/managing-college-helpdesks-a-new-approach/</link>
		<comments>http://neverblog.net/managing-college-helpdesks-a-new-approach/#comments</comments>
		<pubDate>Sat, 10 Feb 2007 07:59:28 +0000</pubDate>
		<dc:creator>Vasken</dc:creator>
				<category><![CDATA[Musings]]></category>
		<category><![CDATA[PC Tips]]></category>
		<category><![CDATA[8.5i]]></category>
		<category><![CDATA[academic computing]]></category>
		<category><![CDATA[batch file]]></category>
		<category><![CDATA[CMA]]></category>
		<category><![CDATA[college]]></category>
		<category><![CDATA[college helpdesk]]></category>
		<category><![CDATA[command prompt]]></category>
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		<category><![CDATA[ePO]]></category>
		<category><![CDATA[helpdesk]]></category>
		<category><![CDATA[infodesk]]></category>
		<category><![CDATA[install CMA]]></category>
		<category><![CDATA[install ePO]]></category>
		<category><![CDATA[install epo agent windows vista]]></category>
		<category><![CDATA[installing mcafee virusscan enterprise]]></category>
		<category><![CDATA[IT support]]></category>
		<category><![CDATA[management]]></category>
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		<category><![CDATA[network associates]]></category>
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		<category><![CDATA[supervision]]></category>
		<category><![CDATA[university]]></category>
		<category><![CDATA[university helpdesk]]></category>
		<category><![CDATA[Virus Scan]]></category>
		<category><![CDATA[virusscan enterprise 8.5i]]></category>
		<category><![CDATA[vista]]></category>
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		<description><![CDATA[The very nature of the college helpdesk poses some intersting problems and dichotomies in terms of employee demographics and support structure. More often than not, colleges and universities have chosen to employ student workers in their helpdesks, providing currently enrolled students with an opportunity to gain valuable work experience in a customer service-heavy environment and [...]]]></description>
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